Wednesday, November 04, 2009

David Snowden's Seven Principles of Knowledge Management

Snowden posted an update to his three rules (heuristics) for knowledge management. He has expanded them into seven principles. They are good reminders of the principles of knowledge sharing. They provide a starting point to examine conventional wisdom on how humans learn and share knowledge. Since my experience in KM is that I forgot the essentials on a regular basis, I regularly remind myself to review them.

David's post, from Oct. 10, 2008 is a good place to begin.

His seven principles are:
  • In the context of real need few people will withhold their knowledge.
  • Everything is fragmented.
  • Tolerated failure imprints learning better than success
  • The way we know things is not the way we report things.
You need to read David's posting to get the full value of these principles. Without a regular dialogue on these principles, I find I am bound to repeat my past failures.

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